Is it time to empower your business?
Boxer ICT have been providing Information, Communications and Technology (ICT) services to Australian businesses for over 18 years. We’ve helped hundreds of companies right-size their IT infrastructure, deliver complex solutions across multiple geographies, and contribute tangible value to their customers.
Basically, a keyword listening machine that will analyse a conversation between a call centre and a customer. The technology will pick out certain words that will be flagged and trigger an automated workflow.
Basically, a keyword listening machine that will analyse a conversation between a call centre and a customer.The technology will pick out certain words that will be flagged and trigger an automated workflow.
With the ensuing launch of 5G technology and the significant growth of the Internet of Things (IoT), mobility has never been more important for businesses looking to become more nimble. Boxer ICT currently supports hundreds of customers nationwide with a fully managed mobility solution, taking the administrative strain off businesses with large mobile fleets.
Boxer maintains a highly skilled and scalable in-house Managed Service Helpdesk. We currently support a range of customers who either want a fully outsourced IT function for their business, or look to us to provide additional technical support, both remotely and onsite.
Unified Communications (UC) comprises a number of technologies such as Internet Protocol (IP), PABX, and Video Conferencing, which are used by businesses to improve collaboration and communication. Boxer IT have deployed hundreds of UC solutions for companies to improve both internal and external communications.
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